Payment FAQ


For most EU countries, taxes and duties are prepaid by us, so you will not pay anything extra on delivery.

Germany - Price includes applicable sales tax. Import duties and taxes are not included and will be collected by the carrier before delivery.

UK - Free for orders over £49 / £10 for orders below £49

Europe - 39 - Taxes and duties are prepaid for EU countries - except for Germany

Germany - €39 - Prices include applicable sales tax. Import duties and taxes are not included and will be collected by the carrier before delivery.

USA - Free delivery on selected US-stocked products and all orders over $499. A $49 delivery fee applies to orders under $499 containing items shipped from the UK.

Rest of the World - $49

For shipping to Israel, Argentina & Russia, please contact us at aftersales@hedon.com.

If a package is returned due to the customer's unavailability and they have been duly informed by us directly or through or shipping provider's system of this circumstance, it will be the customer's responsibility to cover for the cost of reshipping.

Klarna is currently only available to UK and certain EU customers. US and ROW customers do not yet have access to this payment method.