All products that are bought from our site only can be returned with a full refund if the products returned are checked and verified by us that they are in mint condition, including the packaging. All products must be packed according to our packing instructions to avoid any damage. This excludes customised helmets and sample helmets, there are no returns on these helmets.
Please note damaged helmets will be charged at 50% RRP + Shipping Costs.
Please read carefully and follow the step by step instructions provided here below.
Please note the above form must be completed within 14 days of receipt of items for returns to be accepted, with the exception of manufacturing defects.
We only offer FREE RETURNS or size exchanges and manufacturing defects for customers in the United Kingdom within 14 days from receipt of order. Returns for any other reason and/or out of the 14 day period will be charged postal charges. Returns for size exchanges or refunds from outside the UK will be charged postal fees.
All returns must be managed by us, such as organizing the courier for pick up and drop off. This is so we can track the products clearly. All Purchasers will be sent an invoice for the return shipment, once payment is received we will organise the pick up accordingly.
For all Epicurist helmets, DO NOT REMOVE STICKER ON THE VISORS until you are sure the helmet fits you. We will not accept any returns for any Epicurist helmets without the stickers on both sides.
This Return Policy is only valid for products purchased on this website.